GETTING STARTED

Meet and Greet: 

If your dog is new to our facility or has been away for over a year, your dog must come in for a meet and greet. A meet and greet takes approximately 10-15 min and within this time we are able to gather important information from you as well as observe your dog’s behaviour. Please bring your dog's vaccination records to your meet and greet.

When you come for your first visit you will be required to fill out some paperwork. To make things easier and save time, please read the documents below. You can then either print them yourself, fill them out and bring them with you at your first visit, or we have copies at the daycare that you can take home and read, sign and return them to us.

Vet Release Form (PDF, 41.0 KB)

Pet account profile:

Our dog owners use our online platform to book their visits at the daycare, take advantage of our grooming services, plan their next boarding needs, make online payments, etc. You must create an account and profile online prior to booking your daycare.

Social outings:

Social outings will be based on a fixed time and day. We may not be able to accomodate dogs on half day bookings if they arrive after outing departure. Those dogs will stay at the daycare with daycare staff. You will receive notifications of our outing schedule in advance so you can book your dog accordingly.

Vaccination:

All dogs must have current vaccines, including Rabies, DHPP and Bordetella within the last 6 months. 
The main concern for vaccination at a daycare is mostly for the safety and security of all dogs. All dogs must be flea & tick free.

Spay & neuter:

All dogs over eight months of age must be spayed/neutered. This alteration curbs aggressive behaviour and reduces the potential for serious injury to yours and other dogs due to the higher testosterone levels created by un-neutered male dogs. Moreover, un-neutered males can create tension from detectable hormones released by an intact dog and can trigger other dogs to become more aggressive. Additionally, we have the reproductive concern for dogs in open play.

 

Intact males & females mark their territory by peeing indoors a lot more than neutered or spayed dogs. This incites other dogs to do the same and for us it is a question of managing the daycares hygiene and the hygiene and health of other dogs.

Social dogs policy:

If some dogs later manifest repetitive aggressive behaviour, parents will be notified and your pet will no longer 
be able to attend the daycare. Re-admittance to the daycare may be possible after a period if your dog’s behaviour has changed.